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Free Shipping on Safety orders over $99*   Use Promo Code: FREE2ME   Exclusions Apply*

PAYMENT AND SHIPPING OPTIONS

SHIPPING AND HANDLING

We attempt to ship your order as soon as we receive it.

We offer the following shipping methods: FedEx, UPS, DHL, Freight Forwarding Services, Customer Preferred Methods

WE ACCEPT THE FOLLOWING FORMS OF PAYMENT

 

Notwithstanding the provisions of any other document involved in the sales contract, the following provisions shall apply:
 
Sales Contract
Deliveries are quoted subject to prior sale. Price quoted subject to revision to price prevailing at time of shipment unless otherwise stated. Stenographic of clerical error are subject to correction. RAJ & Associates, LLC will not be liable for non-delivery of goods or delay in the performance or orders or contracts, or in the delivery or shipment of goods, or for any damages suffered by buyer by reasons of such no-delivery or delay when such non-delivery or delay is, directly or indirectly, cause by, or in any manner arises from acts of God, wars, shortage of materials or supplies or suppliers now or hereafter ordered or interruption or delay in the delivery thereof, plant breakdowns or disability for any cause whatsoever, strikes or other labor disturbances delays or interruptions in transportation facilities, required shipments or regulations or policies of any Government, and all other disabling causes or contingencies reasonably beyond RAJ & Associates, LLC control.

Trade Only
Identification required from all purchases.

Sales Tax
RAJ & Associates is required to charge applicable state and local sales tax on every item for which sales tax exemption certification has not been provided. When ordering please indicate clearly which items are tax exempt. 

Payment Terms
For purchasers with established credit terms are net fifteen (15) days from date of shipment (unless other terms have been agreed to). RAJ & Associates ships open account to all credit approved businesses. RAJ & Associates accepts VISA and MasterCard, Wire Transfer or Check prepayments. All payments must be made in United States Currency. RAJ & Associates shall have the right of set-off and deduction for any sums owed. If Customer fails to make payment within ten (15) days, RAJ & Associates may defer shipments until such payment is made, or may, at its option, cancel all or any part of unshipped order.

Credit Balance
Customer agrees that any credit balances issued will be applied within one (1) year of its issuance. If not applied or requested within one (1) year, any balance will be subject to cancellation, and RAJ & Associates shall have no further liability.

Warranty
Seller warrants title to its products and that reasonable care will be taken to provide products conforming to the specifications agreed upon such warranties being subject to the limitations and conditions hereinafter imposed, no other warranty being applied or intended. Seller will, at its option, replace at point of delivery, or allow credit for the price of products, furnished by seller returned by customer as authorized by seller and found by seller to be defective or not in conformity with the specifications agreed upon, providing notice has been given as hereinafter provided and seller has had reasonable opportunity to make inspection of the same. Notice of rejection or of claim shall be made to seller’s office in writing with full particulars within thirty (30) days after arrival of such products at buyer’s destination. Failure to give such notice constitutes acceptance and an irrevocable waiver of all claims in respect to such products and the sale thereof. Seller shall not be liable whether to the original purchaser or to anyone else, for the cost of any labor expended upon such products or for any separate, special, indirect, or consequential damage whether to persons or property, including consequential damage accruing because of the use of seller’s products. Products returned without seller’s authority will be held for customers account and risk, subject to seller’s unpaid vendor’s lien, with power or disposal. Any product which has been worked upon or otherwise altered shall not be subject to rejection or claim of any kind. Notwithstanding any other provision hereinabove to the contrary, any products or materials which seller does not produce or manufacture shall be subject only to the warranties of seller’s vendor’s.

Technical Advice
Seller shall not be responsible for the results of any technical advice in connection with the design, installation or use of the product(s) sold hereunder.

Delivery
If delivery dates are specified, they are estimated only and are not guaranteed. All sales are subject (a) to such delay in or failure of performance by Seller as may be due to causes which substantially interfere with or restrict the supply of availability of any required raw material or labor, or which otherwise substantially interfere with, or abnormally increase the cost of, performance, (b) to Seller’s being able to obtain and, to devote the fulfillment thereof the necessary labor, materials and plant and transportation facilities and (c) to the effect of all government regulations and restrictions from time to time in force.

Material Damaged In transit
RAJ & Associates, LLC’s responsibility ceases as soon as the material is delivered in good order and condition to the carrier (unless insured by RAJ & Associates, LLC). If the carrier insists on our signing a release or other document having reference to carrier’s liability before carrier accepts the shipments, we will sign such a document, but with the understanding that it will not in any way affect the right of Buyer to recover damages for negligence on the part of the carrier. When Buyer receives material damaged or in bad condition, a notation to that affect must be made on the carriers receipt. If crated or boxed material is found damaged when unpacking Buyer should notify carrier immediately so that an inspection may be made and a notation made on shipping receipt. All claims for loss, damage or delay must be made in writing by Buyer to the carrier at the point of origin of delivery within thirty (30) days; otherwise no claim may be made.  

Nuclear Application Exclusion
It is expressly understood and agreed that Buyer will not use, cause to be used or make available for use the product(s) described on the face hereof in any nuclear application including, but not limited to use in connection with any nuclear reactor, any nuclear power generating system or any nuclear waste (or spent fuel) disposal project, unless written notice of the specification proposed or intended nuclear application has been given to the Seller at the time Buyer’s offer for the product(s). Unless such notice has been given, any subsequent nuclear application of the product(s) is wholly unauthorized and shall be deemed to be unknown to unforeseeable to and unintended by Seller. Unless such notice has been given buyer specifically agrees that s to nuclear applications, the product(s) furnished by seller are furnished with-out any warranties whatever, either express of implied including but not limited to, all implied warranties of merchantability and fitness for a particular purpose it is further specifically agreed that buyer waives all remedies and any claim including any statutory or common-law claim for contribution or indemnification, against seller with respect to any nuclear application of the product(s) for which such notice has not been given.

Freight Policy
Inland Shipments are freight prepaid and add, ocean charges will be freight prepaid and add if not being shipped fright collect. Any extra charges incurred for additional services, such as shipment from point specified by customer, or customer's carrier, or special handling at the destination, must be paid by consignee. At RAJ & Associates option, freight policy for export orders may be subject to special terms and conditions. Title and risk of loss pass to purchaser on delivery to the common carrier. If product was damaged in transit, recipient must file claim with carrier.

Quotations
Prices cannot be guaranteed and are subject to change without notice. Oral quotations prevail for the day quoted. Written quotations will be honored for thirty (30) days from the day quoted. Only established RAJ & Associates accounts will be provided with special price quotations.

Custom Product Orders
Custom product orders are not returnable unless the error is due to RAJ & Associates or the manufacturer of said goods.

Pricing
All prices quoted are customers' net costs in United States Currency. Prices do not include freight, handling, applicable federal, state or local taxes, or duties. Prices and terms herein are subject to change without notice. Market Sensitive Commodity items will be priced according to current market conditions.

Purchase Order Cancellation Policy

  1. If the product(s) has not been shipped, the purchaser must inform RAJ & Associates, LLC that the product(s) is not required, that they are not to ship the product(s), and that a formal purchase order cancellation/adjustment will be issued and transmitted to RAJ & Associates, LLC. Customer will be required to fill out the appropriate cancellation notice form.
  2. If the product(s) has been shipped, cancellation is disallowed. In this case, resolution must be addressed via a Return Goods Authorization (RGA) and supplier credit memo. The invoice for the shipment must be paid and the supplier credit will offset the invoice that was issued upon shipment of the product(s) by the supplier.
  3. No cancellations on Special order items once order has been placed.
  4. All orders can be cancelled prior to the order being placed with the manufacturer without penalty. Once the order is placed with the manufacturer a cancellation request is considered a "RETURN" and subject to the below “Return Policy”.

Return Policy

  1. No returns will be accepted without prior written approval from RAJ & Associates, LLC
  2. Please inspect your shipment immediately for incorrect, damaged or defective items.
  3. Returns must be made within 30 days after receipt (domestic orders); 15 days of receipt at port of destination (for international orders).
  4. If your order was dropped shipped, please do not return to the manufacturer as you will be subject to a restocking fee 25% (or whateer the current manufacturer restocking % may be)
  5. You may return or exchange a product within 30 days (domestic) 15 days (international) days of receipt as long as the product is returned in new, unused and resalable condition. Custom items are not eligible for a refund unless there was a problem on our end. Electrical parts are non-returnable.
  6. Shipping and Handling charges are non-refundable.

 

Coupon Terms/Conditions

  1. Coupons are valid for a limited time only. RAJ reserves the right to modify or cancel coupons at any time.
  2. If you do not purchase the qualifying items added to your Cart when the coupon is in effect, the discount will not apply.
  3. The coupon applies only to qualifying items.
  4. The coupon offer will not be valid until it is applied to the qualifying item.
  5. The coupon may only be used on www.rajsupply.com and in conjunction with the purchase of products shipped and sold by rajsupply.com and not on products sold by third-party sellers.
  6. The promotion is limited to one coupon per customer.
  7. Promotion may not be combinable with any other rebates/coupons/discounts.
  8. If you return any of the items purchased with a coupon, the coupon discount or value may be subtracted from the return credit.
  9. Offer good while supplies last.
  10. Void where prohibited.
  11. RAJ has no obligation for payment of any tax in conjunction with the distribution or use of any coupon.
  12. Consumer is required to pay any applicable sales tax related to the use of the coupon.
  13. Coupons are void if restricted or prohibited by law.

Other Conditions
Seller hereby expressly rejects any and all conditions of sale additional to or different from those expressed herein whether such additional or different conditions be expressed or implied and whether contained in the customer’s order form, or otherwise any authority to modify or add to these conditions being lodged in Seller’s officers, exercisable, in writing, over there respective signatures.

We hereby stipulate that these goods were produced or furnished (as the case may be) in compliance with all applicable requirements of Sections 6, 7, and 12 of the Fair Labor Standards Act, as amended, and or regulations and orders of the United States Department of Labor issued under Section 14 thereof. We also stipulate that the articles ordered were produced or furnished (as the case may be) in compliance with any and all applicable provisions of the Walsh-Healy Public Contracts Act, the Eight Hour Law and the Davis-Bacon Act. We also stipulate that the prices for the goods covered by this invoice do not exceed the ceiling prices therefore established by any applicable ceiling price regulation or order.

Force Majeure
RAJ & Associates, LLC shall not be liable for any delay in or impairment of performance resulting in whole or in part from any force majeure event, including, but not limited to, Acts of God, labor disruptions, shortages, inability to procure product, supplies or raw materials, severe weather conditions, or any other circumstances or cause beyond the control of RAJ & Associates, LLC in the conduct of its business.

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